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Forum Discussion

Vellariser1980's avatar
Vellariser1980
New member | Level 2
5 years ago

Bulk download all my files

Hi. I can no longer afford the monthly fee, but have 26gb of files. Please can you advise how I can do a bulk download perhaps multiple zip.files rather than individual downloads?Many thanks

  • To download all of your Dropbox files go to Dropbox web - https://www.dropbox.com/home You can split the data in few separate folders (so that in case a download fails during long downloads, you don't have to start from the beginning). Then you can download folders one by one. 

    It will download zip of each folder. Each folder should not be more than 20GB, or contain more than 10,000 files - https://help.dropbox.com/sync/download-entire-folders 

     

    Mod note: edited to update link in post [last update 2022]

     

  • Elixir's avatar
    Elixir
    Star | Level 19

    To download all of your Dropbox files go to Dropbox web - https://www.dropbox.com/home You can split the data in few separate folders (so that in case a download fails during long downloads, you don't have to start from the beginning). Then you can download folders one by one. 

    It will download zip of each folder. Each folder should not be more than 20GB, or contain more than 10,000 files - https://help.dropbox.com/sync/download-entire-folders 

     

    Mod note: edited to update link in post [last update 2022]

     

    • AndSoOn's avatar
      AndSoOn
      New member | Level 2

      So, "No," then, right?

      Because making it easy to move your files makes the product less sticky. So screw the user experience and keep those autorenew payments coming, amirite?

      • Mark's avatar
        Mark
        Icon for Super User II rankSuper User II

        AndSoOn 

        Or do as the product intended and download and install Dropbox on your device and let it all download in one go without any human input at all. Remember that the whole point of Dropbox by design is to use it via the software from www.dropbox.com/downloading. The website is only intended to be used when people do not have access to their computers

    • Nikkisoft's avatar
      Nikkisoft
      New member | Level 2

      Why would you limit downloads to 20G? particularly when the space I have is 2T?

      • Lukeharrison112's avatar
        Lukeharrison112
        New member | Level 2

        I think we have to download them folder by folder as per my knowledge. If there is a way please let me know as well.

    • Sarah B.83's avatar
      Sarah B.83
      New member | Level 2

      How can I select more than one folder to download all at once?

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff

        Hi Sarah B.83, thanks for messaging the Community!

         

        If you select the folders you want to download from the left by selecting the checkboxes, then you should get a Download option on the top right.

         

        As mentioned above, the folders selected shouldn't contain more than 10,000 files or be over 20 GB in total.

         

        Let me know how it goes!

  • scheasbro's avatar
    scheasbro
    Explorer | Level 4

    I have the same issue. I have over 3TB of data and now cannot afford the subscription. Dropbox is forcing me to download 20 GB at a time - except I have a few files that are over this size and there's no way to download them.

     

    I think it's fair to say that my data is being held, hostage.

    • DangerDane's avatar
      DangerDane
      Explorer | Level 3
      If you download through the desktop or mobile app the limit is a lot higher than 20gb
      • scheasbro's avatar
        scheasbro
        Explorer | Level 4
        I found that when, out of frustration, I tried to cancel and delete my Dropbox account altogether, Dropbox suddenly offered me another 14 days as an extended trial for my previous Business plan. I accepted and reinstalled Dropbox on my laptop. Thanks to a gigabit internet connection, I was able to download all of my files that were being held hostage. Problem solved. Now, Dropbox can end my trial and ride off into the sunset without me.

        Google Workspace (5TB) is much cheaper at $20/mo and integrates nicely with both my Mac (iPad, MBP x3) and Android phone. Also, my new MBP has a large enough hard drive that I can keep all 5TB of my data local while simultaneously backing it up to Google Workspace. This is a temporary arrangement as I am in the process of building my own cloud server that will max out at around 1 PB.
    • scheasbro's avatar
      scheasbro
      Explorer | Level 4
      The solution I finally came to after much back and forth with Dropbox support was for them to give me a 14 day trial of the business/professional level subscription, which allowed me time to hook a computer up to gigabit internet service and sync my files to me desktop. After that was done, I promptly deleted everything from Dropbox and moved all my data over to my Google Workspace account. It's much more flexible and is working well until I finish building my own cloud storage setup (NAS with private access). Then I can be done being dependent upon these cutthroat companies holding my data and files hostage.

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