We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
AndrewW1
2 years agoExplorer | Level 3
Admin backup
Hi
We have a business account with several Tb of data, and as an Admin on our account I have been asked to provide a download/backup of all folders and files to an external drive (this is something...
- 2 years ago
Hey AndrewW1,thanks for clarifying that for us.
In order to download all the content of your team, you'll need to make sure you have access to the folders via the content tab. Once this is done, you can download all of your files through your homepage.
After you've downloaded (and backed up) your content, you can remove your access from the folders you don't need to be a member of.
I hope this helps!
AndrewW1
Explorer | Level 3
Hi Jay,
I think we are on the new Team structure. Does that make it an issue?
Walter
2 years agoDropbox Staff
Hey AndrewW1,thanks for clarifying that for us.
In order to download all the content of your team, you'll need to make sure you have access to the folders via the content tab. Once this is done, you can download all of your files through your homepage.
After you've downloaded (and backed up) your content, you can remove your access from the folders you don't need to be a member of.
I hope this helps!
- AndrewW12 years agoExplorer | Level 3
Thanks Walter that is what I suspected I would have to do, which is a bit of a pain, but thought I would reach out to the community in case there was an easier option.
Many thanks
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!