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Forum Discussion
.mp4 files have no audio after I download them
I downloaded files that were uploaded by a training institute. It takes 2-3 hours to download the file each time and once it is downloaded (to my laptop) it has no sound. It is an mp4 format and I have tried multiple media players, checked to ensure my volume and theirs is showing as on/not muted. I have three different trainings to do from this and I've taken far too many hours simply trying to gain access 😞 Can someone help me figure out how to get this to work
- Rich
Super User II
Amezyn wrote:
I downloaded files that were uploaded by a training institute. ... and once it is downloaded (to my laptop) it has no sound. It is an mp4 format ...
Dropbox doesn't have any control over this. If a video has audio when uploaded, then the audio is still in the file when it's downloaded and your device or application is just not able to play it.
What media players have you tried? I find that VLC has the best support for multiple audio/video types.
