We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

pankajetal's avatar
pankajetal
Explorer | Level 3
2 years ago

Submit button greyed out in developers

I'm not able to submit after making the changes in permission, to test API, as submit seems to be greyed out.   

 

 

  • Greg-DB's avatar
    Greg-DB
    2 years ago

    Thanks. Can you let me know which web browser you're using, and the version number of that web browser?

     

    I just tried this myself and I was able to apply changes by clicking the button while it's greyed out, so we'll need to try to reproduce the particular issue you're seeing.

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Staff rankDropbox Staff

    Thanks for the report! To clarify, if you do try to click the greyed out "Submit" button, does the change work?

     

    I see that there's a styling issue with how these buttons are displayed. I'll ask the team to fix that up.

     

    In my testing the button is still working for me though, but if it's not working for you please let me know. In that case, it may be helpful if you can share a screen recording showing the issue, with the JavaScript console open to show any errors that may be occurring.

    • pankajetal's avatar
      pankajetal
      Explorer | Level 3

      Nope the changes didn't go into effect. Normally it's not greyed out when I don't select any option and I do see the button. 

       

       

      But as soon as I select any permission button it gets greyed out.  

      • Greg-DB's avatar
        Greg-DB
        Icon for Dropbox Staff rankDropbox Staff

        Thanks. Can you let me know which web browser you're using, and the version number of that web browser?

         

        I just tried this myself and I was able to apply changes by clicking the button while it's greyed out, so we'll need to try to reproduce the particular issue you're seeing.

About Discuss Dropbox Developer & API

Node avatar for Discuss Dropbox Developer & API

Make connections with other developers

795 PostsLatest Activity: 7 days ago
192 Following

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!