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I can't access my photos, as I'm being asked to upgrade my Dropbox account.
I REALLY need help, please. A very long time ago my wife and I wanted to put our photos, many of them precious, in a safe place. She suggested putting them om a USB but I said we should put them on something called "Dropbox" It was free and safe. What a fool I was. Over time it said my account was "getting " full so I deleted as many things as I could and things were fine. Then without using my account much at all I went to it and it says it's full and I have to pay a large sum of money, which I don't have, in order to get into my account. It seems like kidnapping. If I were to pay the money I don't even know if I could get my photos back without deleting them all. The only thing I can think of is, paying the ransom, downloading the photos to my hard drive, moving them to a USB (my PC is old and I can't fit in a USB and a wireless USB in at the same time) and terminating my account. Even then I'm afraid I will lose everything because it says that by terminating your account all of your data will be deleted. I really don"t know what to do. Wow, do I feel like u sucker.
Can I purchase 1 more TB for my Plus account to reach 4TB?
Good morning, I currently have a Dropbox Plus account. I've already included a 1TB add-on with this. Now it's starting to fill up as well, and I'd like to add an extra TB to a total of 4TB. I don't see the need to switch to a Professional account, where I have to pay directly for 3 users, while I don't use this. is there a way to extend my Plus account? Thanks in advance.
Upgraded plan to Plus, but storage still only says 2GB
I just bought and upgraded my basic plan to the Plus plan, but my storage says I still only have 2GB. I also still do not have access to the help features even though I upgraded, so I cannot access those either to get help in what to do. How do I get my storage to upgrade to 2TB instead of 2GB?Can't access shared folder - insufficient available space
Hi, I've been shared access to a client's dropbox folder through an invitation link by mail. when I click on the blue button, it opens dropbox and I land on a page saying I must subscribe to a new monthly plan to have more storage space to import this folder. The matter is I don't want to import that folder, nor do I want to download its content, I only want to see it. What would be the issue leading to my impossibility watching the shared folder content?
