You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
iOS
196 TopicsDefault PDF viewer on iPad
Is there a way to change the default PDF viewer in the Dropbox App for the iPad? When I click on "Open in" in a PDF, it only shows the option of Adobe, but I use PDF Expert. (In contrast, on my Mac, when I double click on a PDF in my Dropbox folder, it automatically opens in PDF Expert). If I can't change the default PDF viewer to PDF Expert on the iPad, what is the easiest way to open a PDF from Dropbox in PDF Expert? (Of course I already know that I can start IN PDF Expert and open Dropbox files there from Dropbox, which I have linked to it; but this is for when I happen to have begun from the Dropbox iPad app instead.)23Views0likes1CommentDropbox keeps going back to the top of the folder when scrolling via VoiceOver on iOS 18.
I am a user who happens to be blind, using VoiceOver, the screen reader for my iPhone 15 Pro. I am using the latest version of dropbox updated six days ago as of October 14. When I am in a long list of files and I touch my screen, I am able to use the usual scrolling gestures. However, when I touch the screen again after scrolling several pages of a folder, focus is lost and jumps back to the first item in the folder, several screens up. This jumping of focus does not happen in other Apps on my phone, notably mail where I have 100 or so messages in my inbox. I am running iOS 18.0.1. I do hope this issue can be addressed and fixed because I use Dropbox a lot and love it! It is a major disruption of my workflow to have the focus jump around so much that I can barely locate a file that I need and when I find it, the focus may jump to a screen much farther up from the one I'm working on. Thanks.Solved586Views0likes5CommentsXmind always a conflict copy
Hello, I use Xmind. I use Dropbox to save my Xmind files so that I can work on them in both my Windows 11 desktop and my iPad Pro. When I save an Xmind file from my Windows 11 desktop, it appears as a conflict copy. I work on the files alone -- there is no collaboration; therefore, I am confused as to why I continually get conflicted copies. Likely the solution to this is something simple that I am missing. Regardless, I am looking to you all to help me to stop these conflicted copies from happening. Thanks much! DaveSolved86Views0likes5CommentsMy Dropbox account is not syncing to my work PC or iPhone, why?
I am creating files on my home PC and saving them to Dropbox. When I try access them on my work PC they are not in the folder. My subscription is up to date and my syncing says all the files are up to date (on my work PC). The same problem is happening with my iPhone. So basically, none of my "boxes" are seeing one another????781Views0likes1CommentUploading images/videos from iPhone resets the name to today's date instead of its creation date
Hello Dear Dropbox-Team, I find it very useful that Dropbox changes the names of my images and videos to this uniform format "[Foto|Video] DD.MM.YY, HH MM SS.[jpg|png|mp4|...]" when I upload them from my iPhone using the client. For example, my image named "IMG_1234" will be named "Foto 01.01.20, 12 59 55". This helps me a ton to organise my images/videos on a separate drive by sorting by name, since the date is embedded in the filename. Unfortunately, this does not work for all images. After uploading some of my images, the creation date is reset to today's date, which breaks this organisation system. I have not changed the metadata on these images, but it still happens. Is there a way to make the naming convention consistent, propably with a fix? Thank you in advance for answering my question 🙂370Views0likes7CommentsPhotos and videos display on wrong date on my iOS device
I have an issue where some of my videos and photos have been auto uploaded from my iPhone they have the correct date (2016 08) as the file name. But in my photo display as today’s date 2024 10 31, when you look at information on the files they also show the correct date. So why are these image showing in year 2024 month October? They should be 2016 in May (which the majority of the images and photos taken at the same time do).135Views0likes1CommentUsing Paper App on new iPad and Folders option won’t show up in dropdown on main page
Installed Paper app on new iPad and the Folders option won’t show up on dropdown menu when I try to create a new Folder. I can see my docs, but not the usual option to access Folders or Docs or All. Any insights?227Views0likes6CommentsDropbox stopped working on iPad, deleted and reinstalled, will not login.
On my iPad, I could not sign in to dropbox and use it as I have been for the last several years. I kept getting a spinning circle telling me it was trying to sign out. I close the app, then reopened it, same thing it would not log out so I could log back in again. I deleted the app and reinstalled it and now it will not allow me to log back in. It says my provided user information is not valid. I know I have the email and password correct I used it on another device. Any known issues?Solved516Views0likes8Comments