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Bandwidth limit and support options on a Dropbox team
Hello, This month, our team chose the free trial of Dropbox Business with 3 licenses. Everything was fine until today, when we shared a link with an external person to download files from our folder. They couldn’t access it because a message appeared saying the link was temporarily disabled due to multiple shares/downloads on the same day. I wanted to check what was happening, and suddenly, when I tried, for example, to add a new person to the team, I got a notification saying that my sharing activity had been interrupted due to exceeding the bandwidth limit. Instructions on how to resolve this were supposedly sent to my email, but I haven’t received anything. In the "business" option I have, there are supposedly no bandwidth limits, and I should also have access to support. Strangely, though, I don’t have it, even though my plan includes access to a chatbot, technical support via email, and phone support - none of which I can access. So what should I do? I added a billing address to the trial period, but it didn’t help. Should I cancel the trial and start over with the business plan? I’m just worried that it will delete all the current files I’ve uploaded, which I can’t afford to lose. Please help.
Which plan is good for users to upload files to my account, and to download my videos?
i want to create an online digital product website where i want to sell my files and my video online,i want to link drop box account with my website so as to acess all my video right from website and upload them to my website and fix a price to it without coming to drop box account through a plugin, My question is,if a client visit my website and pay for a particular product,can such client be able to redownload the same product at any time from my website.please help. also suggest the plan that will be convenient for me to achieve that,i only have one terabyte video,also how to go about my question please?