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29 TopicsTeam members receiving emails inviting them to edit the folders I uploaded
Morning All I have uploaded folders this morning and everyone within the Dropbox group have had an email from myself (via Dropbox) inviting them to edit said folder. This is the first time this has happened and my colleagues have made new folders after and no emails have been sent out. Support were less then helpful and I am sure it will be a silly setting I have hit my end, but could anyone please help? Thank youSolved5.7KViews0likes44CommentsNot getting notifications when tagged in comments
I'm a designer and use DB for file sharing and also discussion around designs I'm working on with a remote team. For the past few days when people tag me in the comments, I am not receiving notifications in my email, nor are they showing up in the notifications drop-down tab (with the bell). I can't figure out where to go to fix this or check if a setting has been changed. Any help would be appreciated!Solved4.4KViews0likes11CommentsFollow folder option grayed out - shared folders, business account
Hello. A similar thread started in 2021 was a dead end and has degenerated into other discussions so I thought I'd start over with this topic. My boss asked me to figure out why the "Follow" option was grayed out on his shared folders (viewed from the ... menu in the online view), while in my account, I was able to choose Follow and set up email notifications with no problem. I thought that was weird because even though he's not the account admin, the boss should have, if anything, more capabilities than the office peon. A comment in the previous discussion indicated he may not have all his preferences set correctly. In the desktop app, I located the preferences, & took a screenshot of what mine looked like (all of the notifications checked). Before emailing the pic to him, though, I unchecked all the preferences to test that I was sending him the right solution. I hit apply, then OK. Voila, no more Follow option in the online version. Excellent... I have found the source of the issue, right!?! But not so fast. I put the preferences back the way they were... apply... ok... NO FOLLOW OPTION. It remained greyed out. Restarted without success. I do not want to try uninstalling and reinstalling as I own lots of important folders and am scared of what might happen. And I should not have to do that, it's just a preference! Right? Any ideas out there for getting my Follow back? I'm using Chrome, if it matters.Solved4.1KViews0likes21CommentsMerge Two Personal Accounts
I have two personal accounts. Account A has much more storage than Account B, however, Account B is linked to my preferred email address. Account A is linked to an email address that is provided by my ISP which I am soon going to deactivate. How can I move my files from Account B to Acount A AND switch email addreses from Account A to Account B and B to A?2.8KViews1like12CommentsBrowser session for logged-in users seems really short
Our team is on a Dropbox Advanced plan with SSO activated via Microsoft. Internally we share Dropbox-links that are only visible when our team is logged in. But it seems the browser sessions are really short for Dropbox.com. Basically our users need to login in daily to dropbox.com. This is a bit frustrating because the links that are shared don't work when not logged in. Am I missing a setting?Solved2.3KViews0likes2CommentsI need to remove someone from accessing our Dropbox account, however we're not a Business plan.
hi we are a sporting club and are using general dropbox not business. One of our members set up drop box for all our clubs files however this member has now left and I am not sure how to block his access to drop box. Do i have to create a new drop box with new admin and copy all files to that? is there a way i can delete his access?Solved2.3KViews0likes5CommentsRemaining anonymous while sharing
Hey everyone, was wondering if there was a way to do this: I have a dropbox under my real name and was wondering if there was a way to have some folders shared under a different name/pseudonym without having to have two different dropbox accounts. I ask this because I have two different artist brands and don’t want them interfering with each other in terms of marketing. One is very PG/kid friendly and the other is more mature comics and animation for a grown up audience.1.3KViews0likes3CommentsChange language based on location
Hello, I share my account with my employees in different countries, the language was different when they opened it in other countries. When he enters it in my file, it displays (emergency mobile locksmith) as something else that is set as mine, so he doesn't understand anything.Can the Dropbox website change its language according to the regional settings of the browser?how can I fix itSolved1.2KViews0likes2Comments