You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Mobile
425 Topics
How can I download music from my Dropbox account to an iPhone?
Hi I'm new to all this so apologies! A friend has shared some music files with me via dropbox. I have a dropbox account and have installed the app on my iphone. How do I download the music files on to my phone so I can play them?Solved160KViews0likes5Comments
Why won't a video from my Dropbox account save to my iPhone?
I am trying to export an MP4 from my Dropbox to my Iphone 6c iOS 10.3.3 but am repeatedly getting the 'sorry this type of video cannot be saved to this device'. Have searched around the internet and found this question asked loads of times, yet am unable to find a clear answer as to what the cause is/how to get around this. I've exported the video from premiere, just to ensure I'm not doing anything wrong I've added a screenshot of the export settings below. Any help much appreciated as it's incredibly frustrating. Thanks.Solved137KViews1like7Comments
Why are my iPhone photos imported as .heic files when uploading them to my Dropbox account?
Why are my photos from iPhone suddenly imported as .heic files to Dropbox? This only happened this week, say on Tuesday (July 4th). Has never happened before. Now I cannot see these photos on the desktop version of Dropbox. On the Dropbox app for iPhone, I see the files (with the ending .heic) but I cannot open them and cannot preview them. What has happened and how do I fix this?Solved110KViews2likes15Comments
How do I open PDF files from Dropbox on Android devices?
Hello :-) There is a problem with PDF files. They do not open when downloading in android devices :-( The dropbox link is ?dl=1 There isn't any problemwhen downloading in Desktop PC and Apple iOS, there is problem only in Android. Look here for the PDF file as an example:https://www.openbook.gr/se-mia-olympia-traveller-79/ There is nothing wrong with tha PDF files. If I downloadthe same files from e.g. Gmail to my Android devices they open normally ! Can you please check it?Solved106KViews1like28CommentsWhy do videos uploaded to Dropbox from iPhone X only play audio on a desktop?
All videos from iPhone X have sound but the video image is missing when downloaded to myPC running Windows 10. The videoswere shot on multiple video apps with the same result. The result is the same for automatically synced videos (Camera Uploads Folder) or uploaded manually with the ios app. The videos appear to play normally within the Dropbox web app but when downloaded to my PC the problem occurs. I have an iPhone 6s connected to the same Dropbox account and the videos are normal.Solved98KViews0likes4Comments
How to download photos from Dropbox to iPhone Photos app?
Is there a way to download photos I have stored in a Dropbox folder to my iPhone Photo Stream using the Dropbox iOS app? There should be a way to do this but I can't figure it out. I know there's a "Make Available Offline" feature but that doesn't appear to be it. (I can't figure out what that's for either but that's another question). I just want to be able to download photos to my iPhone Photos. Thanks!Solved89KViews1like11Comments
certain mp4's wont download to ios device from dropbox
I have one mp4 that will download, and one that wont, they were rendered in exactly the same way, and others wont download. Very frustrating, I can see no reason for this to happen. If someone knows why this may be happening please let me know at your earliest convenienceSolved77KViews1like5CommentsCan I save multiple photos from Dropbox to the camera roll on my iPhone?
Is there a way to save multiple images to my camera roll all at one time on my iphone. I am using drop box a lot but have to click on every image and view it individually before I can save it to my camera roll. This is incredibly time consuming. Is there any way using the app or website to just click the folder and move it to my camera roll?Solved75KViews1like43Comments
Mobile: Exporting: "Save to Camera Roll"-option not available
Hi! I use dropbox to sync up my files from my computer to my mobile devices (iphone and iPad). When I tried this morning to save my files to my phone, I discovered that the "Export"-button was missing and had been replaced by a share button (profile with a plus sign next to it). So my question is: How do I download my files (images in this case) to my camera roll on my phone?Solved75KViews5likes27Comments
View .eml files on iPhone
When I travel, I load my travel documents into Dropbox so I can have easy access on my iPhone. Most documents display fine but I am unable to view .eml, (Windows email files), on my iPhone or iPad. I think that I used to be able to view this type of file on IOS devices but no longer. .eml files can be easily viewed on a Windows laptop or Android device. Am I doing something wrong?Solved73KViews0likes19Comments
