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I have a free account and want to move and access my files from my second paid account
I've been using a free account for a long time. I recently signed up for a paid account, BUT, i did not use the upgrade option, i just signed up for a new paid account. Can't figure out how to move all the data to the new account. Can't even figure out how to open the new account. (The free account auto opens on start up- how do I get to the new account?) I'm really old and not too tech saavy. Help!Wrong account maybe? Can't find files with new laptop
Hi - my mac has just expired and i can no longer accress it - so I installed the latest version of Dropbox onto a new laptop in the hope of downloading all my documents/files onto its hard drive - however there's nothing there.. Ive signed into my account alright but I'm wondering if having changed my email login a few years ago all my files are on a different account. I had no problem accessing my files on the old computer and as far as I can remember the login details are the same.. Obviously I can't check the settings on my old mac anymore - I'm at a loss of what to do next to gain access.. Cheers.. My account may be under my old email address, and I just tried to access the acount with that address and Dropbox said it has sent a code to that address - however - that email address is no longer in existence, so I can't ever get a hold of the code!!!! My
Dropbox Paper files are missing after organization downgraded from team to personal
My org downgraded from a team account to personal accounts and none of the documents I had access to were transferred to my personal account, whereas the samedid happen for all the other members of my organization. I see the folder structure of documents I used to have access to but all folders are empty, including a folder called: `[myname@email.org]'s files`
Changed email address in settings - lost everything
Changed email address - I lost everything when I changed my email address in settings. Using my old email address to log in doesn't work anymore and shows empty, but the new email address used to log in also shows empty. I know for sure everything has been spelled correctly - HELP
