You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Dropbox Capture
20 Topics
Unable to edit Capture transcript
I am trying out Dropbox Capture. Unlike Loom, there appears to be no capacity to edit transcripts and associated closed captions. Surely I am mistaken! The ability to edit a transcript (with flow-on effects to closed captions) is integral to reliable video production.1.4KViews3likes2CommentsError Message: There was an issue communicating with your photo library
I am trying to load pictures from my iPhone to Dropbox. I have not had any issues with doing this for years. I have the free basic plan. I sell on eBay and so take hundreds of pictures per week. The past few days it will only load a few pics and then stop and then I get an error message saying "There was an issue communicating with your photo library". I have tried the following things. * Restarting my phone * Uninstalling and reinstalling the app * Checking the internet connection * Making sure my battery is charged up * I have enough storage space * My app is up to date * Operating system is up to date * Checked upload settings on my phone as per instructions on the trouble shooting page on Dropbox websiteSolved2.1KViews1like8Comments
How can i Disable or change dropbox keyboard shortcuts?
Some keyboard shortcuts in dropbox interfere with shortcuts from other programs on my pc, and i want to resolve this by turning off or changing the dropbox shortcuts. example: Dropbox uses my PrtScreen button, but so does Snagit, my preferred screen capture program. Can i override or disable Dropbox default keyboard shortcuts? thanks.Solved18KViews1like5Comments
I have a syncing issue due to my VPN settings. Can you help?
Hi ! It's been 2 weeks (I think) that dropbox doesn't sync when any of my VPN server are off. I don't use any weird VPN client, I just set a regular VPN, in the Win10 settings panel. Adding the VPN server adress, and done : https://image.ibb.co/k2k2Zf/Capture.png I'm pretty sure it has worked for more than a year : The dropbox sync was OK wherever any VPN was ON or OFF. The strange thing is... I tried to re-install the dropbox client, and the same thing happen with dropboxinstaller.exe cannot have access to internet if no VPN connexion is active ! Every other internet apps work normally. Firefox, Windows, Steam... Even my Nextcloud desktop client doen't care if a VPN is turned ON or OFF. It just finds its way to the internet. Anyone has the same issue ?Solved11KViews1like4Comments