We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Dropbox Backup

17 Topics

Dropbox backup - Can't back up without permission
I have gone into the folders (Desktop, Documents, Downloads) and given Read and Write permission, but I still receive the same error message. Where can I find the folder that I need to give permission to?
Solved
Andrew73
2 years ago Place Security and Permissions
2.3KViews
0likes
4Comments
Dropbox Backup
Does the new Dropbox Backup automatically access all of the files on your computer and save them? If so, when did I give permission to Dropbox to put my non-Dropbox files in cloud storage? And, more importantly, how can I stop this? Please tell me how to change this unsolicited setting. Thank you.
Solved
AHC
3 years ago Place Security and Permissions
1.8KViews
0likes
2Comments
Suspected hacked personal account
I suspect my account hacked today so I'd like to ask for some guidance. 1. I found some files missing. I am pretty sure I created a folder and copied some files into this folder and I have used them a few times over the past two weeks, but today I found both the folder and files are missing from my Dropbox. Surprisingly I can not see any record, under event, or deleted items for these files. So I am wondering if it is possible for the hackers to delete them completely and they can never been restored? I thought it will be kept by Dropbox for 30 days as a minimum. 2. I can see a unknown computer has visited my account so I am wondering if Dropbox can provide additional details. Thanks,
Solved
AWei
2 years ago Place Security and Permissions
1.4KViews
0likes
7Comments
Understanding this message in activity log
Hello All, Some of my team members are working with me, and in the activity report of one member, I am frequently viewing this message. Can you help me interpret this message, please. My serious concerns are that might me he is downloading the data. Thank you. Following Message Display on the Dropbox Report: "Checked external drive backup eligibility status Computer: DESKTOP-.......... Platform: Windows 10 200 Result: succes Team external drive backup counts: 0"
Victoria 494
2 years ago Place Security and Permissions
1.2KViews
0likes
5Comments
Is this a scam?
Is an email from Dropbox (no-reply@em-s.dropbox.com) a scam? It says: "Please consider backing up your files"--through their link. I've been using Dropbox for years and always assumed everything was automatically backed up. Is it not? And is this an authentic-looking scam? Roger
rogerleib
2 years ago Place Security and Permissions
1.1KViews
0likes
1Comment
Dropbox Backup skipped some files on external drive, MacOS permissions?
I added an external drive to Dropbox Backup a couple of days ago; it was large and took about 16 hours. Seemed to have worked fine, but this morning I was comparing the backup files with my drive and saw some directories hadn't been copied. I never saw any error or alert, but am suspecting it was a permissions issue. These directories are over 15 years old. But I can not find anywhere what the permissions are supposed to be for Dropbox Backup to properly copy these. I changed one to 750 but it still doesn't seem to get picked up in subsequent backups. Is this a file permissions issue?
utpmg
6 months ago Place Security and Permissions
1.1KViews
0likes
14Comments
I got notice that my account has been deleted, but I didn't do this.
I am getting the notice that my account was deleted, but I did not delete it and no one else has access to my computer. Can this be restored? This just happened yesterday and the account was synced to my computer and now all my files are gone.
andreakeener
2 days ago Place Security and Permissions
18Views
0likes
1Comment