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How to restore files from Dropbox Backup
I recently backed up 200-GB of files from an external hard drive that was getting old. I used the DropBox Backup feature figuring it would be easier to simply use a "restore" feature rather than manually copying files over. I now have a new drive but have found that DropBox backup doesn't actually have a "restore" feature despite market the ability to "restore a new computer from backup". From what I can see you have to manually select files and download them (what I was trying to avoid). Dropbox also forces the files to be ZIPd, which it can't do for 200GB of files. So now my files are literally stuck on Dropbox with no way to get them off. Seems like a completely useless feature? Does anyone know a workaround or am I going to have to manually download 200GB of files in small batches?How to restore backed up files to computer after Windows reinstall?
Hello, My laptop crashed yesterday and I ended up having to reinstall Windows 11. The laptop is up and running again and I am in the painful stage of having to reload all files and programs. First step was I tried to restore my backed up Dropbox files to my laptop. As far as I can tell, all the restore has done is create a DUPLICATE of my backup ONLINE. So it’s essentially doubled my storage use (for the same backup files) and I don’t have any of the files on my laptop. See screenshot below. Am I to understand that I will need to MANUALLY download all these files to my laptop? I tried to do that and have already run into the “Attempted to zip too many files” error and have figured out that if I need to download them manually, I will have to do so in pieces. I have used Carbonite as a backup program previously and I did not have to manually restore files to a new computer. I had assumed Dropbox Backup Restore was an automatic process as well. Am I missing something? Thanks, Janette
Backup feature is so broken that I cannot get my data.
I have backed up an external drive containing a folder of about 200GB in size, with many files inside it and an important, layered folder structure. Your backup feature is so broken that I cannot do anything with that backup, and now that the drive I had backed up with it has become corrupted, I am left in an impossible position. I cannot download the backup (too many files in zip?!), I cannot move it to the sync space, I cannot access it except file by file through your **bleep**ty web interface. Your software has been worse than useless - this is important data and if I knew your backup would not actually be ACCESSIBLE TO ME I would have used something else. The outcome is worse, I repeat, than if I had not used your software at all. What is worse is I gather from your support staff that the features that would have enabled me to solve this have actually been REMOVED, HAVING PREVIOUSLY EXISTED. Your support staff do not understand the seriousness of this breach of design. I need that data, which is mine, now and you are withholding it from me. I am currently informing the UK regulatory body about this. What I need is not some lame feature request putting in, but immediately that your tech team get that data and let me download it in full. It is possible if you escalate this issue enough for that to happen. Dropbox users should be quitting over this kind of broken design, I will be and I’ll be telling every professional in my field about how bad my experience has been.
