You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
I see a grey X next to my Windows files and they can't be opened after disabling computer backup
Hello! I used to use the backup feature of Dropbox for my computer. Notably, this included my Documents folder (on Windows 10). At some point I turned off the backup feature because I thought I didn't need it any more. I thought this would stop the integration with my computer gracefully, but it seems that now many of my files in my Documents folder are no longer accessible, as if they were made online-only (but there is no longer an online version backing them). Some screenshots attached. The problem files appear with a grey X on the bottom left of the icon. If I try to open them, I get failure and an error message sometimes depending on the program trying to open it. I do not have OneDrive, which is the usual cause I see online for the grey Xs. How can I get my files working again? grey Xs on files that cannot be openedgrey Xs on files that cannot be opened what happens if I try to open a text file with an X using notepad++what happens if I try to open a text file with an X using notepad++
How to access Dropbox preferences in Windows 11
Hi folks, I use Windows 11 and somehow ticked automatic backup of computer files into Dropbox. Tried to change this in preferences but I am not sure how to access Dropbox preferences in Windows 11. Any help as to how to stop automatic back up or accessing preferences is much appreciated. JKJ1DB doesn't see the external hard drive on Mac
Hallo everybody. I'd like to try the new "Back up an external hard drive to Dropbox" feature, which I understand was added in August 2021,because I would like to synchronize on DB some files that I have no interest in keeping on my computer in order to share them but also to have a backup always available even on the move. I have formatted a hard drive as APFS, as instructed for Mac but the drive is not seen in any way by the app. The instructions say that "A Dropbox window will appear, prompting a back up of your external hard drive" but nothing happens to me. There is no way to directly tell the app to see the drive or tell the drive to be seen by the app in the Finder. I have MacOS Catalina (10.15.7) on my Mac and the hard drive is physically on a TerraMaster DAS and formatted with GUID Partition Map. I currently only have a Basic account but am considering upgrading if the functionality suits my needs.
