We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Admin Console
5 TopicsExternal collaborators list got removed from admin console 'members' tab
Dropbox recently removedExternal Collaborators tab from Admin Console > Members menu. This was a fast and easy dashboard to see all external collaborators and each shared resource they have access to.Reached out to support and now only option to review external collaborators seems to be through the clunky Admin Console > Security > External Sharing menu.The oldExternal Collaborators tab in the Members menu provided much better security auditing for team admins. Please bring the original External Collaborators dashboard back to the Members menu.737Views0likes3CommentsReally old external collaborators appear in the collaborator list
Why are people who users on my team (I am admin) shared files with years ago still in the collaborator list (with mentions like "3 folders, 5 files") while nothing is shared with them anymore? This totally clogs up the list and makes it impossible to see what is shared with who?256Views0likes3CommentsI can't find the Admin Console settings to share a folder externally
I feel really dumb asking this because I'm sure it's easier than I'm making it out to be, and my EA used to do this for me but didn't leave documentation on how to do it. We have a business account, and as the owner I am listed as an admin. However, I'm trying to share a folder within one of our team folders with an outside client, and I'm getting a note that I can only share outside folder access within the Admin Console, and all other options to share are grayed out. When I go to the admin console, it's not clear where I go to adjust the settings to make this folder shareable. Help!339Views0likes1CommentNo 'Create a team folder' button in the admin console
Hi. I'm a member of a business Dropbox team, and our team admin cannot create Team folders. The Dropbox instructions say that there should be a "Create Team Folder" on the Content tab of the Admin Console, but no such button exists. There's only the ability to create regular or shared folders. Can anyone assist?609Views1like3Comments