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Admin Console
46 TopicsManage external participants access and links
Hello! I could really use better ability to view and manage external access to files and folders. Today it took hours to go through and verify that an external participant did not have access to files and folders. Even if I could search for an external participant's email (or partial email), and then review all the files and folders that had been shared with that person, it would have saved time and assisted me with the task of re-securing our files and folders.2.4KViews2likes5CommentsMove files to the new Personal Folder (as Admin)
Following the update to the new Dropbox file system (Changes and updates to your team account - Dropbox Help), users now have their own "Personal Folder". Before this change (and as Dropbox did not have this feature), we had created an Employee Team folder with a subfolder for each employee, and they had sole access to this folder as their personal folder space. When the new file system was rolled out, users lost access to the old personal folder and needed to get access again by making a new selective sync. As the Admin, I would rather move the contents of the old subfolder into the new Personal Folder instead of asking 200+ users to again sync the old folder and cause potential confusion between these two setups. I would like to do this through the Admin console. However, I cannot locate where I can manage a user's Personal Folder or move content into that, from another folder in the team folders.1.1KViews1like2CommentsApr 20 2024 Team Folder / Personal Folder Update is affecting my workflow
RE https://help.dropbox.com/plans/upcoming-business-team-changes#beforechecklist This has created a HUGE NIGHTMARE!!! Have called into support and created several tickets to this but doesn't seem there's any urgency or response from the 'escalation team' 1. As an ADMIN I cannot see or manage ALL of the folders and files in our Dropbox account because of the Team and Personal Folders - So now I can't see what data is being duplicated and increasing our storage. 2. As an ADMIN I cannot move data from a Team Folder. Also cannot COPY data out of a Team Folder, can only move or copy into another Team Folder 3. Paths and mappings have been ruined to our local data and Synology NAS devices using Cloud Sync. - Now this requires us choking our bandwidth for days/weeks so that we can restore our local data.2.8KViews1like8CommentsAudit file/folder access for large Business / Group Dropbox account
I've taken over management of an organisation with several large business dropbox accounts. I can see we have a large amount of data that has been shared with external parties, there has been no oversight of this and it would appear that there are some documents that are sensitive that have been shared that shouldn't have been. I really need to audit the entire tenant, and I will need to do so reasonably regularly going forward, but I can't seem to find the tools to do so. Other threads on this site suggest that our only option is to use the the command line API tool to script our own audit of Dropbox access? Can you confirm that this is the case? To be explicit, what I am looking for is to be able to list folders / folder paths and which groups or individual users are able to access that folder, or if some other sharing feature has been used to allow access to those files outside of the immediate users that have primary access to the dropbox tenant. Are there any tools that allow this for Dropbox?1.8KViews1like5Comments