You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
As described in this thread, the new version of dropbox backup is great but has a major downside: files stored via backups can no longer be accessed within the dropbox app!
Quoting @mbriney from the above-linked thread because I can't say it any better:
I understand the principle of having the major "backups" be in a different segment of dropbox.. but it shouldn't be that hard to access all the files. Maybe inside the regular current Dropbox app, feature a button that allows up to actually open the files that are in this "backups" section? OR maybe create another "Dropbox Backups" app that will allow us to remotely view these backup files without having to go thru the browser?
- PGB99New member | Level 2
This is really a function I would expect to have.
I love the ability to backup my USB drive, where I have all my photos archived.
I used to use Boxify, but prefer the new Dropbox backup capability.
I can search through these photos on the website. But would like to view them in the app as well.
Please add me to the list of users who need this ability.
Thanks, Paul
- petegoldExplorer | Level 4
Unbelievable
- enicolazziExplorer | Level 4
Yep. Canceling mine after 7 years. Nonsense
- AlexandruD86Explorer | Level 3
well, there goes account cancelations linking to this thread.. what a joke
- WalterDropbox StaffStatus changed:Gathering SupporttoNot for right nowThank you for sharing your idea.We have looked into this, but it is not something we are actively working on at this time.We regularly review these ideas, and we will keep you updated if this idea moves forward in the future.
- PCRM1993Explorer | Level 4
After searching a lot I find that Goodsync.com is the perfect solution. Constant backup to your dropbox!
- KettleGrillerNew member | Level 2
Even the Dropbox Marketing Team knows that access to backups is a good idea!
1) They advertise that feature in pre-sales for upgrades.
2) Once you upgrade and install on Windows, they send you "helpful" links to tell you how to use the App to access Backups. But the App doesn't even include a link to click to the backups in a browser.
- PCRM1993Explorer | Level 4
Also, why is not possible to share a link from the backup??
- LordB70Explorer | Level 4
Can’t believe this isn’t already possible.
It’s so excruciatingly annoying not to be able to access all your content in one place. PLEASE sort this ASAP.
- jhitzExplorer | Level 3
I recently received my Dropbox Backup renewal notice. In the email touting the features it says "Access to your backups from any device." This is false advertising. I am beginning to research other backup options and plan on not renewing my subscription if this isn't fixed shortly.
I'm not a computer genius, but couldn't there be a link on the app that takes us to the backup files?