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Mikeylectro's avatar
Mikeylectro
Explorer | Level 3
4 months ago
Status:
Accepted

Please remove the scroll bar on the mobile app

Could you please remove the scroll bar? It gets in the way. When I open Dropbox to download a file I just uploaded, I have to wait a few seconds for the scroll bar to disappear.

It's a mobile app for touchscreens. Why do we need a scroll bar, anyway? The entire screen is a scroll bar.

GUI
Mobile
  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    4 months ago

    Hi Mikeylectro, thanks for bringing this to our attention.

     

    We're not experiencing this issue on our devices. What device and OS are you running?

     

    Could you attach a screenshot or a short video showing what you're describing?

     

    Also, could you explain why the scroll bar is affecting your use of the app?

     

    This will help me to assist further!

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    4 months ago
    Status changed:
    New
    to
    Gathering Support
    This idea is open. 
     
    If you like this idea, please share how this would help you, and vote to show your support. 
     
    Our top-voted ideas are shared with our product teams to investigate in our regular reviews.
  • emilyc123's avatar
    emilyc123
    Icon for Dropbox Product Manager rankDropbox Product Manager
    3 months ago

    Hi Mikeylectro - thank you for bringing this up! I agree it does linger a bit longer than necessary and can see how that is obstructing your workflow.

     

    We've gotten similar feedback elsewhere and are working on fixing this, thank you! 

  • emilyc123's avatar
    emilyc123
    Icon for Dropbox Product Manager rankDropbox Product Manager
    3 months ago
    Status changed:
    Gathering Support
    to
    Accepted
    The team is working on this idea!
     
    Thanks for sharing your suggestion with us and to everyone for supporting it. We’ll update you when we know more!
  • Mikeylectro's avatar
    Mikeylectro
    Explorer | Level 3
    3 months ago

    I'm not sure why it's needed on a touchscreen in the first place. Seems like one of those things that were just added because we couldn't think of anything else new to add.