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Lisa Douglas
2 years agoHelpful | Level 5
Status:
Investigating
Allow a personal account to have more than 3 TB
Hello,
I'm a graphic designer with over 15 years of workload. This obviously equates to extreme files sizes. I was disappointed to learn Dropbox don't offer a package for single users over 3TB. I work solely and require more cloud space and don't want to have to upgrade to a 'per user' plan as this isn't cost effective. This option has to become available soon.
- hunter111Explorer | Level 4
@shinbeth @maxpantani
Splitting my data between services is not going to work. it's quite sad that is your only options. I agree with Max that there is an infrastructure issue. You'd think if i'm willing to pay for more space they would give it to me. Additionally, the download bandwidth limits need to go away. I encountered that this week because a client sent out a link to their team without telling me and they all downloaded it.. then suddenly my downloads were locked. it was embarrassing and interrupted business. I contacted support to see if they would waive the limit yesterday as a one time courtesy, and they refused.. which resulted in a bad situation for me and missed deadlines. I think thats my reason enough to switch services.. and I've always loved dropbox. been loyal for 10 years and my one time crossing the bandwidth threshold they left me hanging.
There are other competitors like "Sync" who start off at 6TB on the most basic account with no bandwidth limits. There are some others too. I am even considering just hosting my own FTP since I have Fiber at my house.
I've always loved dropbox, but it's just no longer reliable. 3TB is nothing, and it used to be possible to get unlimited. And bandwidth limits are set wayyyy too low. Prices are creeping up. They should really re-asses their offering. - shinbethExperienced | Level 13
I can only agree with all your points... been a loyal Dropbox customer for 10 years as well 😞
I went for the split since I still need to use Dropbox + I no longer wanted to use a physical hard drive anymore as backup, since you can't trust those (plus I hate that it has a cable, I wanted to be cable free).
But yeah ideally my full 8TB Macbook pro would be synced on Dropbox with an equally big Pro plan.
As to "Sync" just a word of caution, you'd think I've tried it as well and it sucks (UI and all). The only benefit it has is the no bandwidth limits but that really all there is...
- hunter111Explorer | Level 4
@shinbeth
good to know on Sync.. I'm going to start testing some options.
In your particular case, have you considered the iCloud backup? You can get up to 12TB and since your backup sounds Mac centric that might be good.
- shinbethExperienced | Level 13
Tried iCloud as well. Didn't work well. Slowest option ever and only fits stuff like usual iPhone stuff (videos and pictures).
I know the disk space is appealing but don't be deceived. Just didn't work for me it's not comparable to Dropbox or Google Drive.
Trust me as of today your only option is Google Drive.
- shinbethExperienced | Level 13
maxpantani yeah mate that's very solid. 50 eur / month but at least I can sleep at night knowing my personal and pro lives are backed on the cloud at any given time 🙂
This situation of using an external hard drive really stressed me out haha
What is your current setup?
- hunter111Explorer | Level 4
I did just find you can ADD 1 TB in your subscription settings for another $60 but then you can't keep adding after that.
- randypeckExplorer | Level 4
Thanks for pointing out that you can now add another TB to the Essentials plan for a total of 4TB. I've never noticed this before -- they don't seem interested in promoting it.
I think that since it's unrealistic to wait for Dropbox to *ever* change their single-user licenses, the solution is to jump from 4TB to 9TB via their Business Plan and register two unused emails as the second two "accounts," and just use the entire 9TB in your primary account. The cost/TB ($60/mo for 9TB) is similar to the personal plan. Right?
If you need more you can jump to the 15TB Business Plus plan for $78/mo -- which is lower cost/TB than the personal or regular Business plan. Again you'll just need to set up two fake users that don't use any of the storage -- just use it all yourself.
What am I missing? Is this not a viable course of action (unless you want more than 4TB but less than 9TB)? The cost/TB on all of these options is comparable if not identical.
- hunter111Explorer | Level 4
@randypeck
Even funnier is before I found this, I contacted customer service and asked directly if there was a way to add another terabyte and they said "No"... very strange. This is what happens at big companies I guess.
- MajorHavocCollaborator | Level 8
Is that $60/month for an additional 1TB maxpantani ? That is highway robbery. I guess we all want it so badly they feel they can change a ridiculous price for a TB.
I want more space, but I do want to be charged a ludicrous price for it. SIGH
- shinbethExperienced | Level 13
randypeck as stated before, Pro and Business are different accounts. I’ve tried Business at personal and business level, it changes my file directory structure with a unecessary 3-user folder structure which messes up my organization, whereas with individual Pro account there’s no such thing.
Just provide a single individual plan with more than 4TB Dropbox thanks, just like all your competitors. I really don’t know what’s so difficult to change a line of code to allow it.
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