You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

colin chesterman's avatar
colin chesterman
Helpful | Level 5
5 years ago
Status:
Closed

Access to Dropbox vault for Professional users

Hey come on Dropbox give us Dropbox Professional users access to Dropbox vault!  You're giving it to Dropbox Plus users so why are we excluded? 

Dropbox Vault
  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago
    Status changed:
    Delivered
    to
    Closed
    This idea has been closed as it has reached the end of the Share an Idea process.
     
    Thank you for your suggestion, and if you have another idea to share, please do! 
  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    5 years ago

    Hey there soundmanbrett & foundsound; thanks for using our Vault feature!

     

    May I ask to post any questions or problems you may stumble upon while using it on a separate thread in order to keep track of any issues regarding the feature? 

     

    Thanks a bunch! 

  • foundsound's avatar
    foundsound
    Explorer | Level 4
    5 years ago

    I can't set a password for the "Vault" folder on my iPhone app or in Macbookpro folders OR on the website....I used to have a lower paying account where Vault was offered first. Then I upgraded to Professional and the "Vault" folder was downgraded. I still have the folder with its contents BUT it's not password secureable !

     

    Anybody having the same issue?

  • soundmanbrett's avatar
    soundmanbrett
    Explorer | Level 4
    5 years ago

    I can't see the vault folder in the Dropbox for Mac app or in Finder. I can see it in the Android app or in the web interface.

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    5 years ago
    Status changed:
    Gathering Support
    to
    Delivered

    This idea has been delivered!

     

    Thank you for your support!

  • colin chesterman's avatar
    colin chesterman
    Helpful | Level 5
    5 years ago

    OK thanks that's great news and we will declare victory for this campaign then. Thanks to all for your support - and to Dropbox for finally doing the right thing. 

  • colin chesterman's avatar
    colin chesterman
    Helpful | Level 5
    5 years ago

    Hey all I just found out that the Dropbox Vault is now available to me in my Dropbox Professional account. I didn't get any prior notification to me from Dropbox that this was happening so I'm not sure if this now applies to all Professional account users. Can someone else check this out and confirm ?  Thanks.

  • soundmanbrett's avatar
    soundmanbrett
    Explorer | Level 4
    5 years ago

    baumpi I think that note means that there haven't been enough complaints for whoever administers this thread to pass it on to their team.