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gnkwang's avatar
gnkwang
Explorer | Level 4
3 months ago

I can't find my Excel files after logging in to Dropbox on my mobile app.

My friend set up the Dropbox account on my laptop under user/gloria/ Dropbox. I have a lot of excel spreadsheet stored. I can easily find them. However, when I sign in on my cell phone to drop box, I can’t find most of the files on my laptop. My questions: 1. Are those excel file stored only on my laptop? Is it automatically stored on my drop box account? I paid extra for Dropbox storage but not taking advantage of the storage. 2. How do I erase file on lapstop and only store them on Dropbox? To allow more storage on my laptop. 3. If files only store on Dropbox, is it safe?

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II

    Hi gnkwang 

     

    1) you need to make sure you are working on the files and editing them INSIDE the Dropbox folder - they wont sync if they are anywhere else. You also must have Dropbox running and be using the same account on the computer and mobile.

    2) Have a look at https://help.dropbox.com/sync/make-files-online-only - however, note that to work on the files they WILL need to download locally first.

    3) Yes, but, as with any system and any service always have multiple backups. 

    • gnkwang's avatar
      gnkwang
      Explorer | Level 4
      Thanks . Mark. I’ll look into it. So much to learn for someone like me that barely know much about technology, just try to get by! Hahaha

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