We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

higreghi's avatar
higreghi
Explorer | Level 4
5 months ago

Superior customer service from Donald!

I was recently surprised by the superior level of customer service that I received from Donald at Dropbox Customer Support. There had been a misunderstanding on my part about the details of a 'Free p...
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
5 months ago

Hey there, higreghi, thanks for posting here! 

 

I did some digging and was able to locate your communication with Donald. 

 

Happy to see that your issue is now resolved and that you're pleased with our Support. I'll be passing your comments to Donald shortly. 

 

If you need something else, please let me know and I will be more than happy to help every step of the way! 🤗

About Discover & Connect

Be inspired by other users and discover a new more enlightened way of working with Dropbox.

44 PostsLatest Activity: 17 hours ago
157 Following

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!