You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Amy
3 years agoCommunity Manager
Managing your Dropbox subscription
Update: Since we published this content piece on how to manage your Dropbox subscription, we are delighted to let you know that a limited version of Dropbox Replay is included for free with all Dro...
MattPlatypus
10 months agoNew member | Level 2
The steps under "How to change an individual Dropbox plan" don't appear in my account. There's no 'Plan' section, only a "Delete my Dropbox" option. How can I downgrade to a free plan without deleting my account?
- Rich10 months agoSuper User II
MattPlatypus wrote:
The steps under "How to change an individual Dropbox plan" don't appear in my account. There's no 'Plan' section, only a "Delete my Dropbox" option.
Open this link. What plan does it say you're on? If it says Basic, then the account you're signed into is not on a paid subscription so there's nothing to downgrade.
If that's the case but you're still paying for a subscription, use the credit card charge lookup tool to identify the account you're paying for.
About Dropbox tips & tricks
Learn how to get the most out of Dropbox with other users like you.
390 PostsLatest Activity: 2 days agoIf you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!