We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

cmiarshvac's avatar
cmiarshvac
Helpful | Level 7
2 months ago

How do admins of orgs using Dropbox for Business support end users with syncing issues?

This is a general question for admins in organizations using Dropbox for Business.  How do you support users who are having Dropbox syncing issues on Windows endpoints?  I have been creating a screen...
Account Settings
Desktop
dropbox business
cmiarshvac's avatar
cmiarshvac
Helpful | Level 7

Megan This is a concept. I was thinking a section in the Admin Console called "Devices" where an admin could see the sync status of all the connected devices.  This is a starting point when someone calls for support regarding a file that is "not in Dropbox". 

 

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
2 months ago

Hey cmiarshvac, thanks for this suggestion!

 

I'll make sure to pass your feedback along to our team.

 

Let us know if you need anything else!

About Dropbox tips & tricks

Node avatar for Dropbox tips & tricks

Learn how to get the most out of Dropbox with other users like you.

390 PostsLatest Activity: 2 days ago
322 Following

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!