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Forum Discussion
Amy
5 years agoCommunity Manager
Community ideas that are now a reality
Nothing makes us happier than saying ‘Your idea has become a reality’ and today, we get to say it a few times, with Dropbox Family, Vaults and Backup. We love to read your ideas, and to see what gets...
Jean-Marc K.
5 years agoHelpful | Level 6
Amy and rest of Dropbox. Thank you so much for listening. I will be adding my family members as soon as I see the option in my Personal Account settings! I won't be looking for alternatives anymore. The Vault is also a great addition.
- Amy5 years agoCommunity Manager
Great to hear Jean-Marc K.! We’re delighted you’re happy with the coming updates, and of course, we’d love to hear any feedback or new ideas you have!
- Jean-Marc K.5 years agoHelpful | Level 6
Amy It has been some time since your very positive message about providing the family plan based on my idea (and probably others too). I am now in chat with support, as the family plan is not available to me yet. I currently have Professional. It appears that the family plan is not available for Professional at all. One can only switch plans at renewal time. But support tells me that even by the end of December (my next renewal), they cannot guarantee I would be able to get the family plan with the Plus plan. Can you share the plans such that I have an outlook for when this option becomes available?
- Amy5 years agoCommunity Manager
Hi Jean-Marc K., do you mind if I reach out to you on the email connected with your Community account, so we can get some details?
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