We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
clientreleases
6 years agoDropbox Staff
Stable Build 81.4.195
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes.
Download
Windows
Standard Installer
Offline Installer
Mac OS X
Stand...
kgdoura
6 years agoHelpful | Level 6
This is a nightmare. Since Dropbox has forced its update to v. 81.4.195, this solution has become a source of frustration, an anti-productive thing.
First, it started stucking on indexing for 4-5 hours, although no major changes have been made in my files (no files edited or added / removed in bulk). It started all suddenly.
And now, the app is simply crashing all the time on Windows 10, it can't start, it crashes a few seconds after starting itself, and so on. I uninstalled Dropbox, restarted Windows, installed the latest "stable" update (81.4.195), same issue.
After more than 5 years using Dropbox Pro, I am losing almost all my trust today. I have no explanations. My job is pending for such a ridiculous bug coming from nowhere.
Any workaround ?
Thanks for your input!
- ebarth006 years agoNew member | Level 2
This is happening to me too. Dropbox used to be my favorite app and now this new interface is horribly bulky and slow. It crashes constantly. i just want it to launch my normal explorer folder again. What the heck dropbox! :*(
- FuMastaDre6 years agoExplorer | Level 3
I'm having a similar crash issue. I have a brand new laptop with windows 10 installed. I just installed dropbox but it keeps crashing in the same way. There is no Antivirus on the laptop yet, also checked the Firewall rule. Tried Uninstalling and re-installing but no luck. Does anyone know if there is a solution for this problem yet?
- kgdoura6 years agoHelpful | Level 6
Thanks for your contribution. I should add that crashing happens "silently", without any error message in return.
Too much bad luck : support team in vacation till Monday plus, zero "Help from the Community" in this forum. I am astonished that nobody has something to recommend.
- kgdoura6 years agoHelpful | Level 6
I have uninstalled it, erased any traces as recommended by "advanced re-install", I reinstalled it using both standard and offline installaters, I narrowed selective sync to some dozens of files to keep the sync light and to test, nothing changed. Dropbox crashes within seconds, restarts itself, crashes again. Frustrating. I have never had such a critical issue in more than 5 years, being a user of Dropbox Pro.
Knowing that Dropbox's support is not 7/7 (which is highly frustrating by the way), I am looking forward for any hints or similar experiences in this Community forum, supposed to bring answers within 4 hours when support service is on weekend vacation.
Some more elements :
- Hours before the crashing issue, my desktop app (same version 8.4.195) was stuck on indexing for at least 5 hours, knowing that I did not change, add or remove large number of files in bulk.
- When I install the latest Beta Build 82.3.133, crashing almost disappear, however, Dropbox is stuck on syncing knowing that selective sync is narrowed to a few dozens of files. My desktop app just says "syncing..." without any single information about the number of files synced so far. It is simply stuck. And I am honestly sick about it. Shall I keep trusting this "productivity" solution ? Two days where I put much energy, in vain, trying everything recommended.Users who experienced the same concern, Moderators, @Walter, I kindly ask you for help. Help from the Community, they said.
Thank you!
- omdreamer6 years agoHelpful | Level 5
I agree WTF DropBox?
I've been going in circles with you support team for over 2 weeks and it's still not working!!!!
About Dropbox desktop client builds
Download the latest Dropbox beta or stable build.
552 PostsLatest Activity: 6 years agoIf you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!