We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
clientreleases
Dropbox Staff
Dropbox StaffStable Build 52.4.58
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes.
Download
Windows
Standard Installer
...
nikhilmDropbox Staff
Dropbox Staff> This build is constantly crashing on macOS 10.11.6
> The previous version (50.4.71) works fine, but it autoupdates and starts crashing again.
> How to turn off autoupdates?
Could you describe if you are doing something particular with Dropbox when it crashes? Does it crash immediately on starting, or does it crash at a random time? Thanks!
I also have crash problem on macOS 10.11.6.
It crashes immediately on starting.
I have the exact same thing:
I am running macOS 10.11.6. Dropbox crashes immediately on starting. After uninstalling and trying to reinstall, Build 52.4.58 won't even finish installing. If I go back a build (51.4.66) it will install, I can sign in to dropbox, my files *just* start to sync and then it crashes and will not reopen again. When I delete the app I also delete the DropboxHelperTools and the Libraby/.dropbox folder. If I don't also delete those folders then even the older build won't install.
So far i have gotten no support on my Support ticket I started 36 hours ago.
Super frustrating.
- nikhilm
Thank you for reporting the crash issue. We are investigating an increase in crashes in this release. We would appreciate any information about how Dropbox was being used when the crash happened, similar to the one above.
send changelog first
Same here!!! More than 3 days actually without Dropbox. Answers getting via email are cut and paste. I already clarified many many times what is happening and I would still wait heaps of time for the same recommendation to disinstall/re-install the app.
I never heard anything on my help ticket. Its been 5 days. But today I thought I'd try reinstalling again. I again deleted everything and reinstalled the second most recent Stable build. It still crashes partway into the "initializing" phase.
I then thought, why now try the Beta build. So I deleted the messed up normal Stable build, and downloaded and installed the Beta Stable build. And this WORKED. So dropbox is up and running for me (once it synced my 169,000+ files....)
I'm assuming sometime in the next few weeks they might put out a new version of the normal build that will fix the problem. But in the meantime I'm happier running the Beta build and actually having access to my files then waiting around hoping someone will eventially care.
Hopefully this might be a solution for others of you with a similar problem.
- I think I'm a little unclear. I mean i downloaded and installed the Beta offline installer version. Not the Beta Stable build - that's not a thing - that's just me confusing my terms. It was the *Beta offline installer* version that installed and runs with out crashing.
Woot.
