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tcragnolini's avatar
tcragnolini
Explorer | Level 3
3 years ago

"Your files are nearly ready to be uploaded"

I got an email supposedly from dropbox. with the subject "ATTN: We recommend completing your Dropbox setup ASAP", and then saying "Your files are nearly ready to be uploaded", followed by a dropbox.c...
Security
  • Walter's avatar
    Walter
    2 years ago

    Hey adrianxw, sorry to jump in here, but I just wanted to mention that since this email came from an official Dropbox domain, it's possible that the email was sent out in error, since this is usually an email sent out when you first create a Dropbox account.

     

    Feel free to ignore the email and let us know if you receive any similar emails in the future.

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Hey Andy Arkin, thanks for reaching out to our Community!

 

Can you please check if the email is coming from one of the official Dropbox domains?

 

This will let you know if it's legitimate.

 

Keep me posted.

Mike W.45's avatar
Mike W.45
Explorer | Level 4
3 years ago

Hi, 

I had the same email on the 8th October. It came from no-reply@dropbox.com.

 

I was a bit confused - why would I need help setting the account up when I've used dropbox for 12 years.

 

Mike 

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Hi Mike W.45, thanks for posting here, as well!

     

    From what you mention, it sounds like this is a legit Dropbox email (since it’s coming from one of our official domains). 

     

    Did you recently create a new Dropbox account, by any chance? If so, then it sounds like this email could be referring to this.

     

    However, if you still have your doubts and you wish for our team to have a closer look, I’d also recommend emailing abuse@dropbox.com, before clicking on any links showing on the email.

    • Mike W.45's avatar
      Mike W.45
      Explorer | Level 4
      3 years ago

      Hi Nancy,

      I have used the same email address for dropbox for 12 years so it's not new. Why I get this prompt now is strange.

       

      I tried to copy the raw source of the email but it had html errors. What I did see is that there enough references to drop.com for the email to be from dropbox.

       

      I'm quite happy to forget about the email.

       

      Mike

       

       

       

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        3 years ago

        Hi Mike W.45, it's possible that the email was sent out in error, since it usually is an email sent out when you create an account.

         

        Feel free to ignore the email and let us know if you get any similar emails in the future.

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