We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Sveva
3 years agoNew member | Level 2
Support for dropbox free teams ends March 31, 2022
ciao, oggi ho ricevuto una mail che mi informa che dal 31 marzo non sarà più possibile utilizzare il team di lavoro in modalità free😅 volevo capire se effettivamente dal primo aprile le cartelle ...
- 3 years agoHey Sveva, thanks for posting your questions to our Community.
With the deprecation of free teams, the only things that are changing are:
1) Account pairing (if you have your free team account linked to a personal one, they will get unlinked)
2) You will no longer be able to access team features, like groups.
Everything else in your account, along with your files and sharing permissions will remain the same.
For more info, you can take a look at the email you received about this.
Let me know if you have any questions!
Mark
Super User II
The account has not been deleted Deborah L.9 - it has just been unlinked.
You simply need to log on to the account via the email and password on the website and all files/data are there.
Deborah L.9
3 years agoExplorer | Level 4
Hi Mark - I can see that what you say is right. The unannounced unlinking has however created other problems, like leaving my Plus status on the wrong account. And it’s not so simple as just moving everything over to the Plus account. Can I now expect Dropbox to start deleting important files in the account which was not deleted from my computer because it’s run out of storage. Do I lose my expectation of an ability to recover deleted files for up to 30 days because that facility is sitting on an unlinked account? I’ve written to customer service about this, but as they unlinked everything on the cusp of weekend, I expect I’ll have to sit around and wait for days to learn that their hands are tied, there’s nothing they can do. I’ve been paying for Pro and then Plus for almost a decade.
About Security and Permissions
Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!