You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Christian78's avatar
Christian78
Experienced | Level 11
6 years ago

Selective Sync and subfolder

Hi, in the admin console, I've created a Team Folder. The standard synchronisation for this folder is set to "standardmäßig nicht synchronisiert", which must be something like "not synced by defaul...
Security
Sync
Team admin
  • Daphne's avatar
    Daphne
    6 years ago

    Hey Christian78,

    That's right, if you change the setting it will only apply for newly connected devices. Unfortunately, since the changes in these settings aren't retroactive, there isn't currently a way to force the updated changes to all connected devices.

    Possibly, the only way to achieve that would be to remove the members from the folders, and then share the folders again after applying to correct syncing defaults.

    I hope that helps to some extent - thanks!

Daphne's avatar
Daphne
Icon for Dropbox Staff rankDropbox Staff
6 years ago

Hey there Christian78,

If you've selected the top level folder to "not start synced" by default, then I'd recommend setting the settings for any sub folders created to be "synced by default". Applying this setting to the sub folders should only result in the folders syncing to the members' computers if they have specifically chosen to sync the top level folder.   

If you apply the same "not start synced" to the subfolders, they won't sync to the members' computers unless they then manually add them as you mentioned.

I hope this helps - thanks!

  • Christian78's avatar
    Christian78
    Experienced | Level 11
    6 years ago

    Hey Daphne,

    thanks for the quick reply.

    Yes, makes sense. Seems like I've set up the config wrong in the beginning. When I now change the setting of the top level folder, this will only affect new connected computers, not the already existing members, isn't it?

    Is there a possibility to initiate the existing connected computers to "re-sync" and apply the new setting to all Teamfolders (and all Sub-sub-sub-Folders)?

    Thanks again for your help!

    Christian

    • Daphne's avatar
      Daphne
      Icon for Dropbox Staff rankDropbox Staff
      6 years ago

      Hey Christian78,

      That's right, if you change the setting it will only apply for newly connected devices. Unfortunately, since the changes in these settings aren't retroactive, there isn't currently a way to force the updated changes to all connected devices.

      Possibly, the only way to achieve that would be to remove the members from the folders, and then share the folders again after applying to correct syncing defaults.

      I hope that helps to some extent - thanks!

      • Christian78's avatar
        Christian78
        Experienced | Level 11
        6 years ago

        Perfect Daphne, thanks a lot!

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!