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ads1212's avatar
ads1212
Helpful | Level 7
3 years ago

SCAM Warning

Yesterday I received this scam email purporting to be Dropbox. I was initially freaked out by receiving this but when I checked Dropbox online, no files had been deleted.       Warning to a...
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  • Hannah's avatar
    Hannah
    2 years ago

    Hey ads1212, how are you today?

     

    If you take a look at the email address of the sender, you will see that it uses a legit Dropbox domain, meaning this is a legit Dropbox email.

     

    If you look at your events page like Rich suggested, are you able to see any deletion events related to these files?

Rich's avatar
Rich
Icon for Super User II rankSuper User II
ads1212 wrote:

Yesterday I received this scam email purporting to be Dropbox. I was initially freaked out by receiving this but when I checked Dropbox online, no files had been deleted.

Was it actually a scam email, where the links within it went to a scam site, or does it actually look legitimate? Also, have you moved or renamed any large files recently? If so, that usually generates one of those deletion emails (Dropbox sees a rename/move as a deletion of one item and a creation of a new item).

ads1212's avatar
ads1212
Helpful | Level 7
3 years ago
I’m not stupid enough to click a link on a suspected scam email. And to answer your question no, I have not renamed or fiddled with 93,000 files.
  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    3 years ago
    ads1212 wrote:
    I’m not stupid enough to click a link on a suspected scam email

    You don't have to click on a link in an email to know where it points to. Just hover your cursor over it.

    • ads1212's avatar
      ads1212
      Helpful | Level 7
      3 years ago
      Let’s keep on topic.
      • Rich's avatar
        Rich
        Icon for Super User II rankSuper User II
        3 years ago
        ads1212 wrote:
        Let’s keep on topic.

        It is on topic. I pointed out a way to help determine if what you received is a legitimate email or not. I'd check carefully because it's looks identical to a real one, such as this:

         

         

         

         

         

        Yes, it could be fake, but the only way to tell is if you check where the links are actually pointing to. If they point to a valid Dropbox domain then it's likely a real message and should be taken seriously. I'd also suggest you check your Events page to view the recent activity on your account.

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