We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
corenottm
2 years agoExplorer | Level 4
Request to complete Dropbox setup
Hello, on 31/10/2023 I received a message from Dropbox<no-rep[ly@em-s.dropbox.com entitled "Attn: we recommend completing your Dropbox setup ASAP".
I already have a Dropbox account and do not ...
- 2 years ago
Hi corenottm! Thanks for posting on the forum.
The domain of the sender seems to be a legit Dropbox one.
Is there any chance the email was sent to another email address, that’s linked to a relatively new Dropbox account?
If not, then you can just ignore the message, and you don’t need to take any actions on your end.
Let me know if you receive more of those, though.
Walter
Dropbox Staff
Hey pauldavidmena, thanks for using Dropbox and welcome to our Community!
May I ask if you've ensured that the email is coming from one of the official Dropbox domains?
If it's indeed coming from an official Dropbox domain, it might have been sent by accident in which case you'd be safe to ignore.
In any case, please keep us posted!
pauldavidmena
2 years agoNew member | Level 2
The "From" address is "no-reply@em-s.dropbox.com," which seem legit. I've verified that my account is intact, so I'll just ignore the email for now. Thanks!
Paul
- Walter2 years agoDropbox Staff
Let us know if anything else comes up, Paul.
Cheers!
About Security and Permissions
Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!