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Forum Discussion
Remove from Team and revert back to Personal Dropbox
I have had a personal Dropbox for years which I use to do all my work, store photos, share files with clients and colleagues etc...
I had a new client wanting to share files via Dropbox and without...
dominorodgers wrote:
While I can see that it says on my Personal files that I am the only member, assuming the client can't see the files ...
They can't see your files normally, but if they're on a Business Advanced or Enterprise plan, then the team admin has the capability to sign in as you and would be able access your files.
Is there a way for me to remove myself from the Team?No. You need the team admin to convert your account back to an individual account. It's important that they don't simply remove you from the team. Doing so would delete your account and your files. They need to convert you back to an individual account.
And if so will that simply go back to my normal plan?If you were on a paid plan before joining the team, then you would have received a prorated refund for any time remaining on your account. When your account is converted back, it will be a Basic account, and you'll need to resubscribe if you were previously on a paid plan.
I literally cannot believe this is an actual thing within Dropbox. It just happened to me. I have no idea when the client can get back to me about it and I absolutely did not want this to happen. I was skeptical upon seeing the option to merge accounts but I sort of assumed there was just something new going on with Dropbox and trusted the process. I'll NEVER do that again. This is a huge problem and will most likely be ending my 7-8 year stint with Dropbox over this. Absolutely unacceptable performance.
- Truly unbelievable. I dropped Dropbox after many years of being a customer and have switched to pcloud
