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MaryVuozzo1914
2 months agoNew member | Level 2
Phishing email that automatically puts a shared document into Dropbox notifications.
I received an email that was suspicious and actually appeared to be from Dropbox (no-reply@dropbox.com). Subject: XXXX shared "XXXX settlement docs (PA case) with you.pdf" with you.
I even got a Dr...
Megan
2 months agoDropbox Staff
Hey MaryVuozzo1914, welcome to our Community!
First off, I'm glad you knew where to look and how to act when it comes to phishing cases like this one.
In the initial case that you mentioned, and especially since the account of the sender was hacked the best approach here would be to use this link and report it to us as soon as possible.
Checking the official Dropbox domains is also crucial when it comes to any files and content.
As for the notifications, there's not much that can be done about this. You can mark them as "Read" but can't actually remove them from the notification panel.
If you need anything else, let me know more!
- MaryVuozzo19142 months agoNew member | Level 2
This phishing email actually came from a Dropbox domain though. But the attachment was a phishing scam. The only thing that tipped me off was that the message was too generic and I had not heard from this person for a long time. Any tips on how to tell if an email is phony?
- Megan2 months agoDropbox Staff
Hey MaryVuozzo1914, it came directly from a Dropbox domain because someone hacked the user's Dropbox account and managed to share content with you.
You can have a look at the relevant Help Center article, on how to protect yourself from phishing and other viruses.
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