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smith2515's avatar
smith2515
New member | Level 2
4 months ago

Our users are getting emails from the Dropbox no-reply account to download a file, why?

Our end-users recently received an email from no-reply@dropbox.com requesting our users to download a file.  It was from knownuser@outlook.com which is from a spammer using someone's real name.  Have...
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Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi smith2515, thanks for bringing this to our attention.

 

Are these emails related to a shared files or shared link on a Dropbox user's account?

 

This will help me to assist further!

smith2515's avatar
smith2515
New member | Level 2
4 months ago

 

    • smith2515's avatar
      smith2515
      New member | Level 2
      4 months ago

      I have not.  Just thinking of best practices.  I have a lot of endusers.  I will probably go with a zero trust solution where I am blocking the no-reply emails then releasing it from quarantine if anyone needs a file.

      • smith2515's avatar
        smith2515
        New member | Level 2
        4 months ago

        I have been using dropbox for a very long time.  First time using the forum.  Now that I think of it there is no reason someone couldn't just copy the link and use their own email address.

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