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TraditionsSupport's avatar
TraditionsSupport
New member | Level 2
8 months ago

One of our users tries to log into the Dropbox Sign website, but nothing happens

I am the Systems Administrator for a medium size company. We use Dropbox to share documents with clients we are consulting with.    One of our employees is trying to sign into Dropbox Sign, but...
Account Access
Dropbox Sign
Web
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
8 months ago

Thanks for posting on our forum, TraditionsSupport! This is a bit odd, indeed.

 

Has she tried accessing the Dropbox Sign website after connecting to a different network or device (if possible), and the issue persists? 

 

Has she checked her default browser for any pending updates and also disabled any possible browser plugins? 

 

When did she start having this issue approximately?

 

Let me know, and we can take it from there.

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