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Forum Discussion
teranisi
7 years agoExplorer | Level 4
Issue with the Dropbox application v52 (freezing/ crashing) on Mac devices.
Recently I noticed Dropbox.app is not running on my MacBook Pro (El Capitan).
When I run following command on a terminal,
$ /Applications/Dropbox.app/Contents/MacOS/Dropbox
many message...
mvl
Helpful | Level 5
I am having the same problem, but I am on Mac OS X 10.11.6 (El Capitan).
Dropbox had worked just fine till last Thursday.
I cannot open the Dropbox app anymore. The Dropbox icon has disappeared from the menu bar.
It is still possible to start the app as long as I am not connected to the internet. The second I establish a connection to the internet the app crashes.
Could it be possible that the problem is caused by the latest security update of Mac OS X (2018-003)? The problems with the Dropbox desktop app have started since I installed the update.
Has anyone else, who is facing problems with the Dropbox app, installed the latest Mac OS X update?
bwa
7 years agoExplorer | Level 3
Yes, like MVL - I am using OSX 10.11.16, so it it not just limited to Yosimite but also el capitan.
I talked to support friday and my ticket had "priority" but I have still not heard anything as of 9:00am PST on June, 25. My guess is they are working something. I will check in later today and provide updates here.
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