We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Actually
3 months agoNew member | Level 2
Is there zero knowledge encryption for the Professional account?
Currently have a Professional account - spending around $20 / month. Is there any way to get zero knowledge encryption (end-to-end encryption) at the Pro level? I'm not eager to spend even $5 more ...
apfund
3 months agoDropbox Product Manager
As Rich mentioned earlier, E2EE is currently only available on our team plans. I still wanted to address your other questions: Can I configure this feature at a folder level? Yes! With our E2EE feature, you can choose which folders to encrypt. Once a folder is encrypted, all content within that folder, including subfolders and files, will also be encrypted. Can I access E2EE on my phone? Currently, E2EE is only available on desktop (Windows, macOS, Linux) and web. However, adding E2EE to mobile is a highly requested feature, and it's on our roadmap. Given Dropbox still has my keys, is this really secure? With E2EE, we have no access to your private keys. Only you, as the customer, can access the keys needed to decrypt your files. Can I back up my encryption key and rotate/re-encrypt it? Yes. You’ll receive a Backup Key, which is essential for accessing your data. You can create multiple backup keys (for storage in different locations) and delete them as needed. Additionally, as a team admin, you can rotate team keys, such as after a team member leaves. Thank you!
- DrStan542 months agoExplorer | Level 4
I have another question. I just enabled end to end encryption but I need to encrypt an existing, non-shared folder with subs. These are my patient files. How can I do this? I was sent to folders already shared by my team or was given the option to create a new encrypted folder which I do not want to do. Make sense?
How to encrypt an existing folder that isn't shared by my team?
Best, Stan- Hannah2 months agoDropbox Staff
Hey DrStan54, thanks for your question.
End-to-end encryption applies only to team folders; any other folders in a team account are not included.
I hope this clarifies things.
- DrStan542 months agoExplorer | Level 4
Hi Hannah and thank you.
- Can I still create team folder with end to end encryption and then kick my team members out of the folder afterward?
About Security and Permissions
Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!