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Graham-7's avatar
Graham-7
Helpful | Level 5
2 years ago

Is the email: em-s.dropbox.com legitimate? [Answer: Yes]

I have received an e-mail telling me of a new document available for me in Dropbox. The e-mail is from an address that ends with " em-s.dropbox.com ". Can anybody confirm that " em-s. " is a valid ad...
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Security
  • BenDBX's avatar
    BenDBX
    2 years ago

    Hi Everybody,

     

    I can confirm that these emails were sent from the Dropbox domain and are not harmful. This is one of the official domains Dropbox uses to send out emails. You can find the full list of domains here: https://help.dropbox.com/security/official-domains. 

     

    You can safely ignore them, though there was no negative impact to your account if you did click through the emails. You should not receive anymore emails of this type.

     

    Regards,

    Ben

chrogers2000's avatar
chrogers2000
New member | Level 2
2 years ago

I rarely use Dropbox. I recently got a suspicious email from "Dropbox". It is from

no-reply@em-s.dropbox.com.

And they say I have got a shared file waiting for me.

 

I'm afraid to click on it due to possible virus. Who should I send this to?

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi chrogers2000, I've merged you to this post to keep similar queries together. Please read this post for more info.

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