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Forum Discussion
Is the email: em-s.dropbox.com legitimate? [Answer: Yes]
I have received an e-mail telling me of a new document available for me in Dropbox. The e-mail is from an address that ends with " em-s.dropbox.com ". Can anybody confirm that " em-s. " is a valid ad...
Hi Everybody,
I can confirm that these emails were sent from the Dropbox domain and are not harmful. This is one of the official domains Dropbox uses to send out emails. You can find the full list of domains here: https://help.dropbox.com/security/official-domains.
You can safely ignore them, though there was no negative impact to your account if you did click through the emails. You should not receive anymore emails of this type.
Regards,
Ben
I received an email notification that there was a "Shared File waiting for you". When I went to click on it, it was a file shared with me from 2020. Is there a reason I would've received that notice today about it?
I’d appreciate it if we were able to forward this email to Dropbox support and/or confirm it was actually sent from the Dropbox team. A preview of the link looks as though there’s a redirect happening in the URL that leads to a sign in page- even though I’m signed in already. In the meantime, leaving this as issue marked as “Accepted Solution” is misleading and a potential security risk.
I have also received this email in the last hour... same text and no file when I log in to Dropbox.
Received the same email a few hours ago.
My google search brought me here as i was concerned it was a scam - no new files in my dropbox.
Very odd...
Same exact email for me, no new files.
- I’ve also received it
I agree, I want to email someone at Dropbox too as I also just got this email and am worried it's a scam or a virus.
I also got it - definitely concerning and I wish there was better communication from Dropbox
