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Forum Discussion
Is the email: em-s.dropbox.com legitimate? [Answer: Yes]
I have received an e-mail telling me of a new document available for me in Dropbox. The e-mail is from an address that ends with " em-s.dropbox.com ". Can anybody confirm that " em-s. " is a valid ad...
Hi Everybody,
I can confirm that these emails were sent from the Dropbox domain and are not harmful. This is one of the official domains Dropbox uses to send out emails. You can find the full list of domains here: https://help.dropbox.com/security/official-domains.
You can safely ignore them, though there was no negative impact to your account if you did click through the emails. You should not receive anymore emails of this type.
Regards,
Ben
I received an email notification that there was a "Shared File waiting for you". When I went to click on it, it was a file shared with me from 2020. Is there a reason I would've received that notice today about it?
I also received a suspicious email from this address, stating:
“Just a heads-up – you've got a shared file waiting for you. Click the button below to check it out whenever you're ready!”
After *not* clicking the button and checking my Dropbox account through the app, there hasn’t been a new file for over 4 months. The email looks official enough but isn’t quite the same design/layout as other Dropbox messages I’ve received.
This is the only time this address has ever sent me an email. I’d send screenshots or email support but on a basic account those unfortunately don’t seem to be options. It really feels as though this warrants a closer look from your security team.
“Just a heads-up – you've got a shared file waiting for you. Click the button below to check it out whenever you're ready!”
After *not* clicking the button and checking my Dropbox account through the app, there hasn’t been a new file for over 4 months. The email looks official enough but isn’t quite the same design/layout as other Dropbox messages I’ve received.
This is the only time this address has ever sent me an email. I’d send screenshots or email support but on a basic account those unfortunately don’t seem to be options. It really feels as though this warrants a closer look from your security team.
I received the same email:
“Just a heads-up – you've got a shared file waiting for you. Click the button below to check it out whenever you're ready!”
from address:
is this a scam?
I got the same email. When I checked my dropbox, there were no newly shared files:
