You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Obachan's avatar
Obachan
New member | Level 2
4 years ago

Inactive account

Hello, i have an old account and I think my last activity on that account was 2019. I can no longer sign in because I forgot my password, also there is no way for me to reset my password since the em...
Account Access
Security
  • Mark's avatar
    Mark
    4 years ago

    Dropbox delete accounts after 12 months of inactivity, so, yes it will have been deleted by now. 

     

    Sorry 😞 

Mark's avatar
Mark
Icon for Super User II rankSuper User II

Dropbox delete accounts after 12 months of inactivity, so, yes it will have been deleted by now. 

 

Sorry 😞 

Obachan's avatar
Obachan
New member | Level 2
4 years ago
Thank you Mark for answering my question. i appreciate it! ☺️☺️

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!