You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Miami's avatar
Miami
New member | Level 2
12 months ago

I want to download all my files and close my account

Due to ill health. I wish to down load the details held in my account & then close the account.Please advise how I can do this ' Thank you, Miami
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Peter Winwood's avatar
Peter Winwood
New member | Level 2

I simply want to DOWNLOAD all the file I have on Dropbox and CLOSE my account. 

I can't find any way to CONTACT a live person to arrange this with. Is Dropbox a purely automated application now?

Help please. 

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
5 months ago

Hey Peter Winwood, thanks for reaching out to us.

 

Support options can be found on this page, but they depend on your plan.

 

You can follow the steps here to download your files and then the steps here to delete your account.

 

I hope this helps!

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