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Sashahelp's avatar
Sashahelp
Explorer | Level 4
2 years ago

I joined a Business team, and now I can't access my own Dropbox account.

Can anyone help me?  I have had an existing dropbox account for years.  I freelance for an external company who invited me to join their dropbox business account and somehow i have integrated my busi...
Account Access
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  • Megan's avatar
    Megan
    2 years ago

    Hi Sashahelp, let's jump right into this! 

     

    Based on all the info you've shared with me, it sounds like you joined a Business team with your existing Dropbox account, and now you'd like to change that. 

     

    In order for that to happen, and for your account to revert back to an individual one, you'd need to ask the Team admin, to remove you from the team and convert your account into an individual one. 

     

    Once that's done, you can ask them to invite you to said team, using a different email of yours. 

     

    If you have any questions, let me know! 

Sashahelp's avatar
Sashahelp
Explorer | Level 4
2 years ago

Specifically, i seem to have joined their team space but lost my own separate dropbox .

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