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ajayhudson's avatar
ajayhudson
New member | Level 2
2 days ago

I clicked on a spam email, and now I don't have access to my Dropbox account.

Hi all,  Accidentally, I clicked on spam email link received from fake Dropbox email address. Now, I lost access to all my Dropbox files, when I signed in back, it asked to reset the password, and...
Account Access
dropbox business
Security
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
2 days ago

Hi ajayhudson, sorry to hear about that! 

I was able to locate one of the ticket numbers that you raised on our system, and it seems that an agent replied back to you.

Did you get a chance to review their email, and send all the necessary info in order for them to have a closer look into this?

Let me know more! 

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