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River_Drop's avatar
River_Drop
New member | Level 2
2 months ago

I can't invite other team members because of a 'failed to load pricing information' error

Dear All We have just activated a Dropbox Business account with the standard three licenses. I successfully activated the first license (admin), and the Admin Console shows that I’ve used 1 out of...
dropbox business
FAQ
Onboarding
Team admin
Team member
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 months ago

Hi River_Drop, thanks for bringing this to our attention.

 

Could you confirm if an invite was successfully sent through the admin console itself?

 

Are you on a trial for a Dropbox team, or a paid plan?

 

This will help me to assist further!

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