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ckrollins's avatar
ckrollins
Explorer | Level 3
3 years ago

How to opt out of sharing my personal data?

Before I could access a file that I was sent the other day, I had to agree to the cookies and personal data sharing. I found the wording confusing and could not tell if "Don't sell my info..." button...
Security
Web
  • Megan's avatar
    Megan
    3 years ago

    Hey ckrollins, happy Friday! 

     

    If I were you, I'd try clearing my browser's cache, then try again one more time. Can you give this one a go? 

ckrollins's avatar
ckrollins
Explorer | Level 3

Thank you. When I pull up "Manage Cookies" I see the menu that I initially saw the first time, only it is missing an option that was at the top of that menu. That missing option is the one I want to deactivate. Where can I find that? When I first turned that option's button on, it made me confirm my email address and sent an email confirmation. After I confirmed that...thinking it was a confirmation that my info would not be sold...it was no longer made an option on the menu you led me to. Ever since then, I've been receiving emails from companies that I did not give my information to. This leads me to believe what I confirmed allowed for this, and I want to reverse that confirmation. Kindly advise my best next step. 

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Hey ckrollins, happy Friday! 

 

If I were you, I'd try clearing my browser's cache, then try again one more time. Can you give this one a go? 

  • ckrollins's avatar
    ckrollins
    Explorer | Level 3
    3 years ago

    Megan that worked, thank you! So this is what I see...if I do not want my info shared, so I keep this enabled, or turn it off...I'm referring to the top option listed. Thank you so much and I appreciate your support 🙂 (see included photo for reference)

     

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