You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
ckrollins
3 years agoExplorer | Level 3
How to opt out of sharing my personal data?
Before I could access a file that I was sent the other day, I had to agree to the cookies and personal data sharing. I found the wording confusing and could not tell if "Don't sell my info..." button...
Nancy
3 years agoDropbox Staff
Hi ckrollins, and welcome aboard the Community.
If I get this right, you’d like to manage your Dropbox cookie preferences and disable them, correct?
In this case, you can have a look here. Also, if you scroll down to the bottom of the page, you should be seeing a link saying “Manage cookies/Cookies & CCPA Preferences”, which should allow you to edit your settings.
If you have any questions though after that, or there’s something else you’d like to do, give me a nudge!
- ckrollins3 years agoExplorer | Level 3
Thank you. When I pull up "Manage Cookies" I see the menu that I initially saw the first time, only it is missing an option that was at the top of that menu. That missing option is the one I want to deactivate. Where can I find that? When I first turned that option's button on, it made me confirm my email address and sent an email confirmation. After I confirmed that...thinking it was a confirmation that my info would not be sold...it was no longer made an option on the menu you led me to. Ever since then, I've been receiving emails from companies that I did not give my information to. This leads me to believe what I confirmed allowed for this, and I want to reverse that confirmation. Kindly advise my best next step.
About Security and Permissions
Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!