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Forum Discussion
Hacked account sending spam emails to contacts to steal information
Hi, my account has been hacked and it is sending scam emails to all my contacts. The emails are sent by a noreply@dropbox email address and say that there is a document shared by me (with my full nam...
Hi Nancy , thank you for your support in this. Appreciated. This is the ticket nr #23648760
Jay
Dropbox Staff
Dropbox StaffHi MarcoPaolo, thanks for the details. I've gone ahead and prioritized your ticket to expedite matters on your behalf.
- Hi,
Any update on this ticket ?
Thank you- Mark
Super User II
You can possibly see at www.dropbox.com/support MarcoPaolo
- Hi,
I opened this urgent ticket last week (nr 23648760). My account has been hacked and is sending spam emails from a Dropbox address to all my contacts (over a thousand customers). The ticket has been prioritised but I haven’t received an update regarding its resolution. Is the problem solved ? Is there any action required on my side ?
Thank you
Roga41Hi there, To check if there are recent updates on your ticket, you can click on this link below to route you to Support Tickets page and you can check if there is a recent communication regarding your issue. Hope this helps
hi Jay, can you please update me on the resolution of this ticket? i cannot find any record of the ticket and i have no visibility over it. thank you
