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Forum Discussion

Mark Jackson C.'s avatar
Mark Jackson C.
Explorer | Level 4
3 years ago

Getting Access to Replay

Hi, I am the admin for our account and I would like to try out Replay for our video production services. Am I able to be given access to this?   I reached out to support and they told me to fill...
Third Party Integrations
  • Emma's avatar
    Emma
    3 years ago

    Hi all,

     

    The team have fixed this issue and Replay should be working properly. If you are still experiencing issues please let us know.
     
    Apologies for any inconvenience this may have caused, and thanks again for bringing this to our attention.

MichelRios's avatar
MichelRios
New member | Level 2
3 years ago
i'm having the same problem.
I can't access it even with admin access.
can you help me?
 
  • butterid's avatar
    butterid
    Explorer | Level 4
    3 years ago

    Hi. same problem here. i have several projects with feedback in replay and now all i see is this message. (yesterday it was working perfectly fine)

    i urgently need this to be solved, as the projects are ongoing.

    thanks

    • Aaron999's avatar
      Aaron999
      New member | Level 2
      3 years ago

      Hi there, same issue - I am admin & my team are desperately needed access to it for our clients to review work.

       

      Also noticed replay has dropped off the apps on the left (see screenshot)

       

      @dropbox team, please advise

       

      • rick_g's avatar
        rick_g
        New member | Level 2
        3 years ago

        Same here. But I can still access my videos using the direct links I send to my clients.

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